Signeasy and DocuSign are popular electronic signature solutions that have been around for years. Each of them has its advocates and detractors but when you say Signeasy Vs DocuSign, which one will truly come out on top?
In this guide, you’ll get the answer.
We’ll take an in-depth look at both platforms to see where each one excels or falls short. Then, we’ll pit them head-to-head in specific areas to see which one comes out on top in each category.
Let’s dive in.
An Alternative to Signeasy and DocuSign – UsefulPDF
Before we get into the meat of the matter. I’d like to introduce you to an alternative to both of them that you may not be aware of. UsefulPDF provides an electronic signature solution known as UsefulSign. It’s a solid electronic signature solution that excels in the areas of speed and ease of use.
Of course, it has all of the features you’d expect from an alternative to Signeasy and DocuSign such as electronic signatures, audit trails, guided signing, multiple signers per document, support for multiple file uploads, automated reminder emails, contact storage, and much more.
Upload documents with multiple file formats, import from Google Drive, create templates, and manage your team with a simple-to-use interface. UsefulSign has all the tools you need to speed up contract and agreement signing without the convoluted interfaces or pushy sales teams.
As mentioned previously, UsefulSign excels when it comes to ease of use, which is essential. Instead of dozens of screens, you can get a document out for signing in four steps. In the final step, you can integrate with third-party tools, set up redirects, and much more.
Signeasy overview
Signeasy is a popular electronic signature solution that’s been on the market for years. It boasts thousands of customers and a straightforward interface that won’t make you jump through too many hoops before you get to your goal.
Key features
- Upload multiple files
- Cloud storage upload
- Support for multiple languages
- Sign online
- Automated reminders
- Activity tracking audit trail
- Template management
- Team management
- Biometric authentication
- Integrations with third-party applications
Cons
- There are only a few third-party integrations and most of it is handled via Zapier
- The application can be slow and lags a times
- Can be more difficult than necessary to self-sign documents
Ease of use
On the ease-of-use front, it scores decent marks when you want to sign with others. It can get complex when trying to self-sign documents and may need you to jump through a few additional hoops to make it work as expected.
7/10
Pricing
It has three main pricing plans with an option for enterprise. When going monthly, pricing starts at $25/m but that’s reduced to just $15/m when you choose to pay annually. It’s on the steeper side when compared to other solutions like UsefulSign.
- Team $25/m/user you can add up to five users
- Business $40/m/user and you can add unlimited users.
- Business Plus $80/m/user and you can add unlimited users.
6/10
Customer support
It offers customer support via email, a knowledgebase, and a bot/live chat. The bot will ask a few questions and is supposed to transfer you to a live agent if it can’t solve your problem. In my experience, I didn’t get a live agent. Instead, I was told that they’d contact me at a later time when an agent was available. I got a reply a few hours later which is relatively fast.
All things considered; customer support will be able to point you in the right direction for most things but they cannot handle technical issues on their own and may need to escalate the issue.
8/10
DocuSign Overview
DocuSign is the 800-pound gorilla in the electronic signature space. It’s a publicly traded company and also a pioneer in electronic signature software. Of course, it has the market share to back up its position. Since it’s so popular, it’s the de facto choice for many prospects.
Even though it’s the de facto choice, that doesn’t mean it’s the best choice. Many customers have complained of hidden limits and underhanded sales tactics. Let’s take a closer look at what it brings to the table.
Key features
- Electronic signatures
- Template management
- Audit trails
- Single or multiple signers
- Automated reminders
- CLM features
- Signer attachments
- Team management
- Scheduled document sending
- Bulk sending
Cons
- The interface can be difficult to use
- The entry-level plan only allows you to have a single user
- The sales team has been known to use misleading tactics
Ease of use
The ease of use for DocuSign is a mixed bag. Some people have no problem with it while others seem to struggle. All things considered, it’s a relatively straightforward application that will take some time for you to learn the finer points of. With that being said, it’s not impossible to master given enough time. It should not be your first choice if ease of use is at the top of your list.
7/10
Pricing
DocuSign has three core pricing plans with the lowest pricing plan only accommodating a single user. The other plans allow you to invite up to 50 users but you need to contact the company if you want to purchase more than a handful of seats.
- Personal – $15/m/user
- Standard – $45/m/user
- Business pro – $65/m/user
7/10
Customer support
The company provides support for its customers in multiple ways. You can take advantage of the knowledgebase, call in, raise an email support ticket, or use live chat support. It also has a community where you can ask questions. The live chat and phone support are relatively responsive but 24/7 support is only available to enterprise customers. For everyone else, it’s available during business hours. There’s nothing notable about the support but there are no major drawbacks either.
8/10
Signeasy VS DocuSign plans and features comparison
Signeasy and DocuSign both have all or the majority of the features you’d expect in an electronic signature solution.
Of course, both of them come with electronic signatures, audit trails, and reminders but Signeasy makes it simpler to accomplish all three of those things when compared to DocuSign.
For document management and organization, DocuSign has an entire contract lifecycle management suite that overshadows what Signeasy can offer. Sure, you can see all of your signed documents in Signeasy but DocuSign makes it possible to collaborate, draft contracts, automate contract workflows, and manage the status of contracts.
Signeasy offers customization for end-users so that they see your logo in emails, signing screens, and thank you screens. DocuSign takes it a step further by allowing you to white label the entire interface from the dashboard to the emails sent out.
Template creation is relatively simple in both applications but DocuSign’s templates are more rigid than Signeasy. Minor changes may mean having to redo the template from scratch.
Winner: DocuSign. From a features standpoint, DocuSign barely edges out Signeasy. From a pricing standpoint, DocuSign also wins over Signeasy when it comes to the public pricing plans.
User interface and ease of use
DocuSign and Signeasy both have modern interfaces that you should expect from leaders in the space. With that being said, it’s much easier to use Signeasy. That’s for multiple reasons but the main one is that DocuSign has so many menus and submenus that it can get confusing in no time at all. You may have to dedicate a lot of time to learning and mastering it.
Signeasy, on the other hand, has opted to scale back the options it provides and has made them easier to access as well. This gives it an edge over DocuSign.
Winner: Signeasy
Integrations
Signeasy only has a handful of direct integrations with third party applications. These include integrations to apps like Dropbox, Google Drive, Salesforce, and Freshworks. I would like to see more direct integrations with CRM tools. Instead, Signeasy chose to use Zapier to handle most of its integrations.
There’s nothing inherently wrong with that approach but if you plan to connect with a lot of third-party tools, you may need a Zapier subscription as well.
DocuSign, on the other hand, has countless direct integrations with third-party applications. Not only has the DocuSign team built integrations with these tools, many third party providers have taken it upon themselves to build integrations with DocuSign.
Winner: DocuSign
Conclusion Signeasy Vs DocuSign
When looking at things objectively, the answer to Signeasy vs DocuSign is clear. DocuSign brings more to the table in terms of features, pricing, and even integrations. With that being said, DocuSign may not be for everyone.
You may want a tool that doesn’t have all the bells and whistles. Instead, you just want to get your documents signed in the easiest way possible. For that, you have platforms like Signeasy and UsefulSign. This isn’t to say they don’t have robust feature sets. Instead, the features are more focused on the task at hand.
At the end of the day, the choice is yours. Select the tool that best meets your needs at a price point that’s reasonable for you.
Let me know what you think in the comments and don’t forget to share.
